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You will be making a positive difference to people’s lives which, in turn, brings you immense job satisfaction. As part of a care team dedicated to providing quality care you will be supported and offered the opportunity to develop in a rewarding career in social care. You will receive regular supervision and training throughout your career and can be assured that you are working for a reputable company.

Forest Homecare’s service users are people who live in their own homes and may be older, have learning or physical disabilities or live with a mental health condition.

Forest Homecare can support service users with all aspects of their day to day living, enabling them to enjoy the best possible quality of life. Each service is tailored to meet our service user’s requirements and desired outcomes. Visits can range from a fortnightly service to once or more daily, right through to overnight or live in care.

Our dedicated staff are committed to making a positive difference to our service users’ lives. Forest Homecare believes that each service user is unique in their needs and desired outcomes and supports each one to be in control of their care as far as they are able. We work in partnership with our service users and, where appropriate, their families to provide the bespoke homecare service they deserve and support our valued staff to provide a safe and effective care service.

All home care organisations in England are regulated by the Care Quality Commission (CQC) by law to ensure they comply with regulatory requirements and provide safe and effective care services.

You do not need to have any care related qualifications, although knowledge and experience of social care is an advantage. Great care assistants have a combination of qualities, including the ability to demonstrate compassion and a calm approach. You should support all service users to make their own decisions about all aspects of their care as far as they are able. Having your own transport and flexible availability is essential in some areas.

Care experience is useful, but not always necessary for Care Assistants and Support Workers as we provide full training to all successful applicants.

Introduction to Forest Homecare

  • Introducing Forest Homecare
  • Forest Homecare values
  • Meet the team
  • The early days of your career with Forest Homecare
  • Your contract of employment
  • Care assistant roles and responsibilities
  • Everyday paperwork
  • Supervision and support
  • Future training and development
  • Relationships with other care assistants
  • Working with the service user at home
  • How the law affects what we do

The Service

  • Person centred care and consent
  • The rights of the service user
  • Communication
  • Confidentiality
  • The importance of care and support plans
  • Understanding customer service
  • Policies and procedures
  • Our service users and their needs
  • Safeguarding
  • Mental capacity and deprivation of liberty safeguards

Health and Safety

  • Care of substances hazardous to health (COSHH)
  • Fire safety
  • Risk assessments
  • First aid
  • Infection prevention and control
  • Moving and positioning
  • Supporting with medication
  • Food safety

At the end of the induction training we check that you understand how to provide a safe, caring, compassionate and effective care and support service in accordance with The Care Certificate.

All our staff receive regular supervision and ongoing training to enhance and update their skills and to learn new skills.

This will include:-

  • Dementia and other specific medical conditions such as diabetes, COPD, strokes, Parkinson’s and end of life care;
  • Learning disabilities;
  • Mental health.

After being offered a contract, and once you are an employee any relevant training and development, including attending training courses, shadowing other care assistants, on the job training, supervision and meetings will be paid.

Depending upon your role, we can offer flexible contracts, part-time or full-time to fit with your other commitments.

There are three main job roles at Forest Homecare:

  • Care assistant

The responsibilities of a care assistant involve helping our Service Users to maintain their independence and dignity whilst supporting them with all aspects of personal care, medication support, food and nutrition and light cleaning duties.

  • Support worker

The role of Support Worker involves supporting individuals with a wide range of activities including access to vocational, educational and social activities outside of their home.  You will need to support the service users with some aspects of their personal care depending on their needs and requirements.  Some of the people we support require overnight sleep or wake shifts.

  • Care Co-ordinator

The main responsibilities of a Care Co-ordinator are to support and supervise our Care Assistants, Support Workers and Senior Care Assistants/Support Workers and to ensure that high quality care services are delivered to all service users through efficient team management and organisation, effectively planning staff rosters and work shifts so that they are efficient, achievable and produced and delivered on time.

Care Co-ordinators need excellent communication skills to build good relationships with Care Assistants, Support Workers, Service Users, family members, local health authorities and commissioners.

Within the Care sector there is a strong career pathway and at Forest Homecare you can work your way up from a Care Assistant or Support Worker to a Senior Care Assistant or Senior Support Worker or Care Co-ordinator or to diversify into one of the other supporting roles within the organisation if that is where you wish to specialise.  We are always willing to support you to achieve this.

All home care organisations in England are regulated by the Care Quality Commission (CQC) by law to ensure they comply with regulatory requirements and provide safe and effective care services.

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